We make it simple and safe to sell digital goods
We offer solutions for selling digital goods, including top-ups, gift cards, and eSIMs. As a standard feature, we provide complete fraud protection for credit card and PayPal transactions.
Alphacomm is trusted by industry leaders
Ready to boost your revenue?
Alphacomm’s suite of revenue-boosting tools can be used individually or in combination for maximum results.
CHeckmaxx
Digital goods shop
Sell digital goods online with our end-to-end e-commerce solution that customers love.
Branded eSIM
NEW
We offer a plug-and-play eSIM
proposition for your brand.
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Protectmaxx
Anti-fraud solution
Eliminate payment fraud while having one of the highest acceptance rates in the market. Keep your false positives low and your NPS high.
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Our industries
We empower companies across different industries.
Telco
Maximise your prepaid business with our complete top-up solution that delivers a frictionless top-up experience.
Retail
Unlock a new revenue stream by selling digital goods online with our end-to-end e-commerce solution, without any risk or hassle.
Travel
Generate ancillary revenue by selling branded digital goods online, like eSIMs, with our end-to-end e-commerce solution.
PSPs
Boost your payment service offerings with our advanced anti-fraud solution, featuring one of the highest acceptance rates in the market.
Digital goods
Protect your digital goods business against payment fraud with our anti-fraud solution and block fraudulent transactions.
From our blog
Article
Explained: Know Your Customer (KYC)
In this blog, we’ll explain the KYC process, its role in protecting businesses from fraud, and why it’s important.
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Article
September 17, 2024
Checkout optimisation: Enhancing the customer experience and boosting sales
Streamlining the checkout process isn’t just a nice-to-have; it’s essential for keeping customers happy, reducing cart abandonment, and boosting your conversion rates.
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Article
September 5, 2024
Understanding eSIM fraud in the travel industry
eSIM technology is revolutionising the travel industry. But what happens when this innovation becomes a target for fraud?
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Article
August 6, 2024
Explained: Revised Payment Services Directive (PSD3)
Explore the key changes of PSD3 and PSR1, their impact on merchants, and how to prepare for them.
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Article
July 31, 2024
Understanding customer behaviour in the digital goods market
Why do some digital products fly off the virtual shelves while others gather digital dust? Discover the strategies you need to thrive in this dynamic market.
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Article
July 10, 2024
Explained: Indemnification in online payment fraud protection
Indemnification is a term often used in relation to services providing protection against online payment fraud. But what is indemnification and when does it apply?
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Article
April 17, 2024
Digital goods: supermarkets' new aisle
This article explores the promising horizon of digital goods sales, from gift cards to game cards, including benefits and fraud prevention measures.
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Article
June 17, 2024
The benefits of eSIM for the travel industry
As Europe spearheads eSIM adoption, businesses catering to travellers have a prime opportunity to enhance their services and stay ahead of the competition.
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Article
July 4, 2024
Why gift cards are here to stay
Why are gift cards a great opportunity for merchants to boost revenues and what are the benefits they provide for both consumers and businesses?
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Article
June 11, 2024
Protectmaxx: improvements for a safer experience
New product updates have been released for Protectmaxx to make fraud prevention easier for you!
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Article
March 27, 2024
Protectmaxx: 3DS2.2 compatibility and mobile wallet support
We’ve upgraded our Protectmaxx solution to make transactions safer and easier.
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Article
March 18, 2024
Why (payments) partnerships are key to limiting e-commerce fraud
Here's why e-commerce vendors struggle with payment fraud and need trusted partners for solutions.
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Article
January 18, 2024
What is credit card fraud prevention?
What strategies can businesses adopt to fight credit card fraud? Here are some clear steps for effective fraud reporting and prevention.
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Press & news
March 7, 2024
Velti & Alphacomm partner to radicalize customer engagement
Alphacomm announces a strategic partnership with Velti, a global innovator in AI-powered mobile marketing and gaming.
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Article
January 30, 2024
Outsmarting the fraudsters: Cutting-edge strategies in online payment fraud detection
Digital transactions are increasingly vulnerable to sophisticated fraud tactics. Our analysis delves into the latest strategies for detecting online payment fraud.
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Article
February 26, 2024
Navigating PayPal fraud prevention measures
As a leader in digital payments, PayPal's popularity draws fraudsters; how can online transactions be secured?
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Article
February 13, 2024
Exploring chargeback protection
In this article, we explain what chargeback protection is and discuss strategies to protect your business from chargebacks.
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Article
September 23, 2023
Explained: What is ATO Fraud and how to prevent it?
Account takeover (ATO) fraud is widespread in Europe, as fraudsters impersonate trusted customers.
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Article
December 28, 2023
The 2024 Outlook: Opportunities & Threats for digital goods
The year was a rollercoaster, with AI, new payments, and shifting trends driving merchants to innovate and adapt to changing consumer needs.
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Article
December 18, 2023
Navigating e-commerce fraud blind spots
Fraudsters constantly innovate, creating costly blind spots for businesses. We discuss how e-commerce fraud is changing and strategies to fight it.
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Press & news
October 30, 2023
Alphacomm strengthens industry commitment by joining Fraud Prevention Summit
Alphacomm joins top experts at the Fraud Prevention Summit in London on November 1, 2023, to explore evolving fraud challenges and solutions.
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Article
December 12, 2023
Explained: Chargebacks
Chargebacks can terrify business owners, especially in digital goods where transactions are instantaneous. Understanding them is crucial.
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Article
September 29, 2023
Explained: PCI (level 1) compliance
In the digital age, PCI (Level 1) compliance is crucial for safeguarding payment card info and protecting your customers' trust and reputation.
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Article
December 6, 2023
Protectmaxx: PayPalV2, developer resources, dashboard update
Excited to unveil Protectmaxx updates: new Developer Resources, 2024 roadmap, upcoming features, and PayPalV2 integration news!
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Article
May 17, 2023
Psychological factors behind committing fraud
Scamming and payment fraud affect many globally. Explore the deeper psychological and motivational factors driving people to commit fraud.
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Press & news
July 3, 2023
New Alphacomm summer webinar highlights role of AI in payment tech
Alphacomm’s hosts a webinar on July 12, 2023, to explore cutting-edge tech and AI’s role in its evolution.
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Article
April 26, 2023
How has ChatGPT revolutionised fraud methods?
In under four months, ChatGPT has transformed AI use but has also been misused for fraud and dishonest gains.
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Article
March 27, 2023
Payment methods on global, regional, and local scales
The internet has changed global sales, but companies still struggle with diverse payment preferences. This article explores solutions.
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Article
January 19, 2023
The 2023 Outlook: Opportunities & Threats for digital goods
When it comes to maximizing profit, what will be a threat or opportunity for sellers of digital goods or services in 2023?
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Article
April 13, 2023
The rise of organized fraud crime groups
Fraudsters are now organized crime groups with nation-level resources, making attacks on e-commerce businesses more complex and likely.
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Press & news
March 17, 2023
Digital goods fraud workshop in collaboration with The Gift Club
Digital goods fraud is rising. The Gift Shop and Alphacomm offer a workshop on protecting against online payment fraud for e-commerce businesses.
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Article
March 5, 2023
Ecommerce fraud management: gaining competitive advantage
Global e-commerce sales hit $5.7T in 2022 and will reach $8.1T by 2026, but fraud also rose, costing about $41B in 2022.
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Press & news
March 9, 2023
Alphacomm introduces a new platform - migration begins
Alphacomm is migrating customers to a new, AWS-based platform, offering improved functionality and stability, with many already benefiting.
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Article
January 3, 2023
5 fraud trends to watch out for in 2023
In 2023, businesses are chasing yearly goals, while fraudsters advance without slowing down.
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Press & news
December 19, 2022
Claners.com trusts Protectmaxx to secure online payments
Claners.com choose Alphacomm’s Protectmaxx to secure its online payments from fraudsters.
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Article
December 1, 2022
The gift card industry: a fraudsters' paradise?
Gift cards are popular but attract fraudsters, with e-commerce stores being the weak link. Learn how to protect your business from gift card fraud.
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Article
December 13, 2022
The online fraud prevention guide
Online fraud is diverse and costly. As a business leader, stay aware of these threats and how to protect yourself against them.
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Article
October 24, 2022
5 tips helping businesses to avoid fraud on Black Friday and Cyber Monday
Black Friday and Cyber Monday are well-known in Europe, with UK spending £9.42B in 2021. Is this popular period truly beneficial for all?
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Press & news
October 5, 2022
Mi-Pay is now Alphacomm: A new chapter on the horizon
Alphacomm and Mi-Pay have merged under the Alphacomm brand, creating a strong Pan-European identity with shared core values.
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Article
August 18, 2022
Why iDeal is the ideal payment method in the Netherlands
Is iDeal the key for European e-commerce? The Dutch payment method is expanding across Europe—merchants should start preparing now.
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Article
September 27, 2022
Explained: E-money, what is it, how it's used, and fraud
In 20 years, e-money has become integral to global e-commerce. Once skeptical, it’s now common, though not everyone fully understands it.
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Customer story
June 8, 2022
Why Telefónica Germany and AY YILDIZ trust Alphacomm
Why does a leading German telco trust Alphacomm? We asked Thorsten Wagner, director of Telefónica Germany and CEO of AY YILDIZ.
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Article
November 27, 2022
Holiday Season fraud threat monitor
Online shopping has surged, increasing fraud risk. Are businesses ready for the 2022 holiday season?
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Article
April 29, 2022
The benefits of securely accepting PayPal and credit cards
PayPal and credit cards are popular but risky. Adding them to your checkout with strong anti-fraud protection can boost your bottom line.
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Article
May 24, 2022
Why selling digital goods makes you a target for fraudsters
Digital goods in e-commerce are prime targets for fraud due to instant delivery. How can businesses reduce fraud risks for these items?
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Article
November 23, 2021
This is why your card acceptance rate matters
Protecting against payment fraud doesn’t mean losing revenue or customer loyalty. Learn how card acceptance affects your bottom line.
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Article
February 15, 2022
Has PayPal limited your merchant account? We can help!
When PayPal limits or freezes your account, it can take ages to resolve. For digital goods sellers reliant on PayPal, this can be disastrous.
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Article
January 4, 2022
The 2022 Outlook: Opportunities & Threats for digital goods
As we reflect on 2022, we explore industry trends and emerging insights.
Read more
Press & news
January 21, 2022
AY YILDIZ and Alphacomm collaborate to expand prepaid top-up methods
Alphacomm and AY YILDIZ are teaming up to offer AY YILDIZ prepaid customers top-up options via WhatsApp chatbot and their website.
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Article
April 27, 2021
Churn baby churn. A prepaid inferno?
High churn in prepaid mobile credit is a concern, but you can boost loyalty without giving everything away for free.
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Press & news
March 25, 2021
Mi-Pay & T-Mobile Netherlands team up to launch Tikkie top-up
Mi-Pay and T-Mobile Netherlands team up to offer Tikkie for prepaid top-ups, improving conversion rates and providing checkout flexibility.
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Article
August 26, 2021
SMS top-up now available for Mi-Pay customers
Mi-Pay’s Reloads now lets telecom providers offer prepaid top-ups via SMS, boosting user experience and ARPU alongside other methods.
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Press & news
February 24, 2021
Syniverse & Mi-Pay revolutionize financial communication
Syniverse and Mi-Pay have teamed up to enhance solutions with global omnichannel communication and promote Syniverse CPaaS Concierge in Europe.
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Article
August 5, 2021
Extra multilingual support for Mi-Pay prepaid top-up
We’ve added new languages to Mi-Pay Reloads, making it easier for prepaid credit providers to offer customer-friendly top-up services.
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Press & news
June 28, 2021
Ortel Mobile Germany expands digital top-up options
Mi-Pay partners with Ortel Mobile Germany to offer diverse mobile credit top-up options, including via WhatsApp.
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Article
August 19, 2021
The truth about Strong Customer Authentication (SCA)
Strong Customer Authentication (SCA) arrives on September 14, 2019, as part of the PSD2 directive, bringing new challenges.
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Article
August 19, 2021
How Protectmaxx greatly reduces 3DS2 friction
3DS2 adds friction and can hurt conversion rates. We’ve optimized to minimize its impact and help clients comply with SCA regulations.
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Article
August 12, 2021
Payment Gateway or Payment Processor?
What’s the difference between a payment gateway and a processor? Both are essential but only one boosts conversions and prevents fraud.
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Article
March 11, 2021
How to protect PayPal transactions from fraudsters
PayPal, one of the most popular payment methods in the world raises many concerns regarding fraud. Luckily, there is a way to implement PayPal with complete fraud protection and a 100% payment guarantee.
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Article
February 23, 2021
New payment method: Discover the convenience of Tikkie
Alphacomm now offers Tikkie as payment method to all partners and customers based or operating in the Netherlands.
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Press & news
June 15, 2021
Alphacomm makes list of top 250 scaleup companies
Alphacomm has been named one of the top 250 scaleups in the Netherlands.
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Press & news
September 24, 2020
Chris Curd takes reins at Mi-Pay United Kingdom
Chris Curd becomes Mi-Pay UK’s VP of Sales, bringing a strong track record in driving growth through creative marketing and strategic innovation.
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Article
March 9, 2021
One year on: looking back on the acquisition of Mi-Pay
In 2020, we acquired Mi-Pay, a British payment and fraud specialist. We asked our team about the expansion and how it has impacted them.
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Article
August 10, 2021
How reducing friction at checkout boosts conversions
Is your checkout optimized for success? Learn how to improve conversion rates.
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Article
February 5, 2021
Is your e-commerce or B2B website holding you back?
If you run an e-commerce or B2B site, you know there’s a strong link between a good user interface (UI) and a great user experience (UX).
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Press & news
September 3, 2020
Revenue specialist Alphacomm Solutions rebrands to Mi-Pay
Alphacomm Solutions rebrands to Mi-Pay Europe after merging with the London-based top-up and fraud specialist, now alongside Mi-Pay UK.
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Press & news
September 17, 2020
Three partners with Mi-Pay and Amazon’s Alexa for world first to offer new Prepay top-up solution
Three Ireland partners with Mi-Pay and Alexa for a voice-assisted top-up service, letting customers top up by saying, “Alexa, top me up.”
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Article
November 19, 2020
It’s beginning to look a lot like fraud season
Consumers are spending less but buying more online, increasing fraud risk. Are businesses prepared for the 2020 holiday season?
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Article
June 20, 2020
“Alexa, top up my phone, please!”
Voice-activated devices are increasingly common for customer interactions. Utilities and telecoms are using Alexa to offer innovative access to services.
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Article
October 8, 2020
How the eSIM is reshaping the mobile industry
What does eSIM mean for operators? Learn how telcos can migrate customers smoothly to eSIM and why fast adaptation offers the greatest benefits.
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Customer story
November 5, 2020
Why a German consumer electronics leader trusts Alphacomm
In 2018, a German electronics firm chose Alphacomm to launch its online game store for selling activation codes.
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Article
June 11, 2020
How to combat payment fraud without losing revenue
Selling online increases fraud risk, but 3DS2 and specialized fraud tools can protect customers, reduce fraud, and boost sales.
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Press & news
May 15, 2020
Alphacomm introduces prepaid top-up via Alexa
Alphacomm launches prepaid top-up via Alexa, allowing customers to purchase mobile credit with voice commands through its reseller, Alphacomm Solutions.
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Article
July 10, 2020
Explained: Revised Payment Services Directive (PSD2)
PSD2 aims to boost competition, include non-banks, protect consumer rights, enhance data control, and improve online payment security in the EU.
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Article
July 23, 2020
Explained: Strong Customer Authentication (SCA)
Strong Customer Authentication (SCA) under PSD2 enhances payment security and mandates platform openness for third-party integrations.
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Article
September 9, 2020
Explained: 3D Secure 2 (3DS2) and Payment Authentication
3DS2 helps with fraud protection but can hurt customer experience and revenue. Additional measures may be needed.
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Article
March 22, 2019
An explanation of the revised Payment Services Directive (PSD2)
PSD2, replacing PSD1, harmonizes payment services across SEPA. Adopted in 2015, it took effect in January 2018, with a delayed start in the Netherlands.
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Press & news
April 17, 2020
L-mobi and Alphacomm Solutions launch digital top-up
Dutch prepaid provider L-mobi Mobile partners with Alphacomm to enhance and broaden their top-up experience for customers.
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Article
September 17, 2019
Are consumers ready for PSD2 (and SCA)?
Let’s explore how PSD2 and SCA changes affect consumers and their experiences.
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Article
June 28, 2019
Why the Libra just might succeed
Facebook is launching a new cryptocurrency in early 2020, enabling users to own and transfer money without needing a bank account.
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Article
August 2, 2019
EBA Report: Pay attention to cybersecurity and customer education
The European Banking Authority's July report highlights key challenges faced by payment and E-money institutions in the FinTech landscape.
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Article
May 8, 2019
Are you omni or out? Why omnichannel businesses thrive
Omni-channel retail is more than a buzzword—it's a crucial strategy for success.
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Article
January 22, 2019
A convenience truth: how automation makes mobile top-up a more profitable experience
Prepaid phones offer convenience but the frequent need to top up can be frustrating, each time requiring customers to choose your service again.
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Article
March 8, 2019
Mastercard, Apple, push back on free trials and dodgy subscriptions
Free trials can benefit both consumers and businesses, but a lack of transparency often leads to unwanted recurring charges.
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Article
November 17, 2018
Alphacomm launches Fraud & Payment consultancy services
Alphacomm launched fraud and payment consultancy in a push to eradicate missed revenue.
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Article
October 11, 2019
Automatic top-up: future-proof or passing fad?
Alper Altan, Alphacomm’s business development manager, believes automatic top-up is the next evolution in the prepaid industry.
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Press & news
February 21, 2020
Alphacomm acquires activities of AIM listed Mi-Pay
Alphacomm, a fast growing fintech company, announced the acquisition of the activities of AIM listed Mi-Pay.
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Article
January 4, 2019
Mobile phone users in Germany can now top-up their phones via WhatsApp
Alphacomm launches a new WhatsApp top-up service in Germany. Check it out!
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Press & news
November 30, 2018
Medion teams up with Alphacomm to launch Lenovo Legion Game Store
Medion and Alphacomm team up to launch a new online game store on Cyber Monday.
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Article
December 8, 2017
Top up channels and local & global payment methods
Let's explore the top options for telecom operators that reduce churn and satisfy prepaid phone users.
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Article
November 28, 2017
Boosting installed prepaid base
Customer churn is tough in prepaid phone markets due to no contracts. How can telecoms keep prepaid customers and boost revenue?
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Article
May 23, 2018
Catch me if you can: tech savvy fraudsters in high-risk industries and how to combat them
Online payment fraud is fast, but counter-fraud solutions are keeping pace. Merchants in high-risk industries must be proactive.
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Article
November 7, 2017
Trends driving changes in prepaid phone plans
Customer churn is a huge challenge for mobile providers, especially with prepaid plans. Discover trends and strategies to boost loyalty.
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Article
August 24, 2017
Top 12 Countries Exposed to Chargeback Fraud
Explore the enticing world of international e-commerce and its vast opportunities.
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Press & news
July 8, 2018
Why The Productivity Company trusts Alphacomm
Tom Lindsen, the CEO of the Productivity Company, aims to make it's course catalogue as accessible as possible.
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Article
September 1, 2017
Think your digital sales are protected by PayPal?
PayPal’s Seller Protection doesn’t cover digital goods. Merchants should review the user agreement despite its global reach and customer trust.
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Article
August 24, 2017
Do you know these types of payment fraud?
Payment fraud varies widely. In 2021, US losses were $5.8B; imposter scams $2.3B. Eurozone had €1.5B in card fraud, mainly CNP.
Read more
About us
We believe buying and selling digital goods online should be effortless.
With over 25 years of experience, we know all about fraud, payments and selling digital goods online. Our team of 85 revenue geeks is working 24/7 to make it simple and safe to buy and sell digital goods.
Learn more
Headquarters in Rotterdam
5 Offices across Europe
Compliance
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