Vender solution
Ofrezca a los viajeros conectividad instantánea y desbloquee una nueva fuente de ingresos para su marca de viajes.
From web and app top ups to WhatsApp, automated recharge, secure payment processing and fraud protection, we manage the full digital top-up journey so your customers can stay connected with less friction.

Built for operators, not consumers
This is not a consumer mobile phone top-up site. Alphacomm’s prepaid top-up solution is built for telecom businesses that want to give their customers an easy way to add prepaid credit, buy a prepaid bundle, recharge mobile data or keep a prepaid sim card active.
Your customers get a smooth experience. Your team gets a platform designed around conversion, reporting, payment success and prepaid revenue growth.
Turn every top-up moment into revenue
A prepaid customer may need credit to make calls, send texts, receive calls, use internet services or activate bundles. If the process is slow or payment options are limited, that customer may abandon the transaction.
Alphacomm helps reduce this problem with a streamlined recharge journey across platforms and devices. Customers can enter their phone number, choose the right amount, view the displayed payment options and proceed with a secure purchase.
Support mobile top-ups, bundles and airtime
Prepaid customers do not all top up in the same way. Some only need call credit. Others need mobile data, a prepaid bundle, texting, international airtime or direct top-up.
A strong prepaid top-up solution should support multiple use cases in one flow, including prepaid credit, mobile top-ups, data bundles, direct recharge and code delivery.
Give customers more ways to pay
Customers expect the payment process to be simple. Alphacomm supports local and global payment methods, helping customers pay in the way they already trust.
Depending on the market and model, payment options can include card payments, PayPal, online banking, mobile wallets and other local methods. This helps reduce checkout drop-offs and makes it easier for customers to complete the transaction.
With a digital top-up platform, customers can check their balance, manage their account, buy additional bundles and keep their sim card active without needing a contract, monthly bill or physical store visit.
Gestionamos todo el proceso
Aumente la conversión a través de una experiencia de eSIM clara y centrada en el cliente, diseñada para comprar sin esfuerzo.
A modern prepaid top-up solution should support instant or near-instant delivery where possible, so prepaid credit, mobile data or airtime is active within minutes. A fast process can improve trust, reduce support questions and make customers more likely to top up again.
Recarga omnicanal
Maximice las ganancias con una estructura de márgenes líder en la industria que impulsa un crecimiento sostenible de los ingresos.
This helps prevent service interruptions and keeps customers ready to call, use data, send text messages and stay connected.
Mayor ARPU y AOV
Empieza a ganar en semanas con nuestra configuración totalmente gestionada que gestiona toda la complejidad para ti.
Alphacomm helps operators improve the metrics that matter: average order value, prepaid ARPU and customer lifetime value. This can include better top-up flows, bundle recommendations, online migration, auto top-up adoption and targeted campaigns that encourage repeat recharge behavior.
La mejor experiencia de recarga, en cada canal
Web, app, WhatsApp and more



Aspectos destacados
Acerca de nosotros
PREGUNTAS MÁS FRECUENTES
¿Qué es el modelo comercial?
Nuestro modelo comercial se basa en una atractiva participación en los ingresos. Cuanto más vendas, más ganarás, sin costes ocultos ni condiciones complejas. De esta forma, cada transacción de eSIM se convierte en ingresos incrementales que crecen a la par de tu negocio.
¿Qué hace que la eSIM de viaje de Alphacomm sea única?
Lo que hace que nuestra eSIM de viaje destaque es la combinación de velocidad, sencillez y experiencia. Ofrecemos una solución integral de lanzamiento rápido y totalmente gestionada por Alphacomm, un socio con décadas de experiencia en productos digitales y telecomunicaciones. Nuestra exclusiva propuesta de paquetes S/M/L transforma las decisiones complejas en decisiones sencillas, lo que le ayuda a ganar más clientes y a diferenciar su marca en el mercado de las tarjetas eSIM, que cambia rápidamente.
¿Qué puntos de contacto con el cliente son compatibles?
Nuestra solución cubre todos los puntos de contacto con los clientes. La tienda web de la marca lista para usar es adaptable a todos los dispositivos, plataformas y tamaños de pantalla, y ofrece una experiencia que prioriza los dispositivos móviles y está diseñada para los viajeros de todo el mundo. Se ejecuta en cualquier navegador y se puede integrar en tu aplicación. Además, nuestra API te permite integrar las ventas por eSIM en cualquier flujo, lo que te brinda la flexibilidad de personalizar los viajes a medida que tu negocio evoluciona.
¿Podemos conectarnos a nuestro programa de fidelización?
Sí. Nuestro exclusivo modelo de precio fijo facilita la integración de los cupones, una ventaja clave en comparación con otras soluciones. Esto te permite conectar las ventas de eSIM con tu programa de fidelización sin esfuerzo, lo que fomenta la repetición de compras. Y con nuestra API, puedes ir más allá de los cupones para crear experiencias de fidelización totalmente integradas que aumenten la retención y el valor de por vida.
¿Qué informes y análisis obtenemos?
Obtendrá visibilidad total de los datos de transacciones, el rendimiento del canal, las tasas de éxito de los pagos y el comportamiento del cliente, todo en un solo panel. Los clientes gestionados también reciben revisiones comerciales trimestrales con su gestor de cuentas dedicado.
What payment methods can be supported?
Sí. Como parte de nuestra solución totalmente gestionada, nos ocupamos de la prevención del fraude en todas las transacciones de eSIM. Con nuestras décadas de experiencia en productos digitales y comercio electrónico, hemos creado medidas de seguridad sólidas para protegerte a ti y a tus clientes de las actividades fraudulentas.
¿Cómo se gestionan los datos de los clientes?
El procesamiento de datos cumple con el RGPD y las regulaciones aplicables, con opciones para un control mejorado en el modelo autogestionado.
¿Por qué asociarse con Alphacomm?
Con Alphacomm, usted gana más que un simple proveedor: gana un socio. Conocemos la conectividad móvil y de telecomunicaciones, lo que impulsa el negocio de recarga de los principales operadores. Esa experiencia se traduce directamente en la eSIM para viajes: sabemos exactamente lo que se necesita para vender productos digitales en línea, desde el comercio electrónico y los pagos hasta la prevención del fraude. El resultado es una solución totalmente gestionada que elimina la complejidad y ofrece experiencias que les encantan a los clientes.
Can this support international prepaid use cases?
Yes. Operators can use a scalable prepaid recharge platform to support customers, families and friends across different countries, depending on network and market setup. Top-ups can be sent to over 150 countries.
Are top-up vouchers and PIN cards still supported?
Yes. In many prepaid markets, retail locations still sell physical or digital PIN cards for top-up. A flexible prepaid top-up solution can support voucher-based top ups alongside digital recharge through a website, app or mobile device, giving customers more ways to add prepaid credit and stay connected.
Does prepaid help customers control their mobile spending?
Yes. Prepaid services naturally support budget control because customers can only use the prepaid credit, mobile data, call credit or bundles they have loaded in advance. Their balance decreases as they make calls, send texts, use data or purchase services, helping prevent spending beyond pre-loaded amounts.
For operators, Alphacomm’s prepaid top-up solution makes it easier for customers to manage that prepaid balance, recharge when needed and stay connected through a secure online top-up journey.
How much can customers recharge?
Recharge amounts typically start from €5, depending on the operator, country and available top-up options. Customers can choose a small amount of prepaid credit or purchase a larger prepaid bundle if they need more calling, texting or mobile data.
Is fraud protection included?
Fraud protection depends on the selected model. Alphacomm can support fraud protection as part of managed top-up journeys and through its digital goods risk expertise.
How do we get started?
Contact Alphacomm to discuss your prepaid business, current top-up process, payment setup, customer channels and market requirements.
Keep the experience in your brand
The customer should feel like they are interacting with your brand, not a third-party provider. Alphacomm supports branded top-up journeys that can match your look, feel and customer experience requirements.
Customers can choose a bundle, pay securely, receive confirmation and manage the process in a trusted environment connected to your brand.
Secure payment and fraud protection
Prepaid top-ups are digital goods transactions, which means payment risk matters. Fraud, chargebacks and failed payments can block revenue growth if they are not managed properly.
Alphacomm brings experience in digital goods, payments and fraud prevention to help operators protect transactions while keeping the checkout process easy to complete.
Managed or platform-only models
Alphacomm offers different models depending on how much of the top-up journey you want to manage internally.
With a managed model, Alphacomm can support the full journey, including payments, fraud protection, customer service and reporting. With a platform-only model, operators can integrate, customise and retain more control over payment and operational setup.
Built for multi-market prepaid businesses
Prepaid operators often need to manage different payment methods, prepaid rates, currencies, bundles and customer behavior across countries.
Alphacomm supports multi-country rollouts with local payment configurations and reporting per market. This helps telecom teams launch, manage and optimise prepaid recharge experiences across more than one market.
Reporting, reconciliation and support
A top-up platform should give your team visibility into what is happening. Alphacomm provides reporting around transaction performance, channel performance, payment success and customer behavior.
This makes it easier to identify where customers drop off, which bundles perform well, how payment methods affect conversion and where revenue can be improved.
Cómo ¿podemos ayudar?
¡Usa el formulario de contacto y uno de nuestros expertos en ingresos se pondrá en contacto contigo en breve!





