Collectmaxx

Payment reminders solution for cost-efficient debt collection.
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New to Collectmaxx? This video is made for you!

Get paid faster and at lower cost

How about sending customers friendly payment reminders that actually work?
Collectmaxx powers your collections department with a wide range of automated payment reminder tools that engage debtors effectively and efficiently.
The result is clear communication, lower DSO and more profit.

 

Choose Collectmaxx if you’re looking for:

Get paid faster and at lower cost

How about sending customers friendly payment reminders that actually work?
Collectmaxx powers your collections department with a wide range of automated payment reminder tools that engage debtors effectively and efficiently.
The result is clear communication, lower DSO and more profit.

Choose Collectmaxx if you’re looking for:

Dunning Tools

Send easy-to-use, multilingual click & pay reminders via interactive video, HD Voice or SMS and generate QR-code payment links for your letters.

Faster Payment

Send customer friendly payment reminders that leave no room for doubt or confusion while providing the widest range of payment options.

Lower Costs

Get paid faster, while also reducing overhead costs.
When it comes to collecting late payments, cost efficiency is key.

Automation

Send out your payment reminders automatically based on predefined rules. Or fully automate your call centre with the Collectmaxx digital assistant.

Alphacomm is trusted by industry leaders

Eneco
KPN
T-Mobile
Telefonica
Deutsche Bank

Collectmaxx IS the right solution for you!

Closer look / Collectmaxx

Get paid faster, at lower costs, without harming customer satisfaction.

Replace your expensive process with Collectmaxx! With Collectmaxx, Alphacomm has modernized the dunning process for the digital age. We can help you create an effective reminder strategy and provide you with the latest credit management tools, so you can get paid faster, at lower costs, without harming customer satisfaction.

Utilize modern channels, like interactive video, as well as the customer’s preferred channels and payment methods. This way you reduce churn, DSO and increase NPS.

Inform and resolve in one step.

Collectmaxx channels include interactive video, email, SMS text message or pre-recorded voice message. Our payment reminders are multilingual, and each offers a click & pay functionality, so you can inform and resolve in one step.

Offer self-service payment arrangements

With Collectmaxx, you can offer your customers self-service payment arrangements in just a few clicks. Customers can settle their debt easier while you enhance your collection results.

Stop sending out letters and doing manual calls. With Collectmaxx, your debt collection is more effective and cost-efficient!

Request a demo below to find out more about what Collectmaxx can do for your business.

Collectmaxx feature overview

The most complete range of payment reminder tools and channels.

Natural voice reminders 

Allow your call agents to focus on those debtors who really need extra attention! We place an automatic voice call to your debtors and remind them about their debt. Our automated personalized voice messages are always cheaper than manual phone calls, with similar or even better results. You’ll never have to waste time on busy numbers or hang-ups again. 

Email reminders

Use automatic e-mail reminders as digital invoices and payment reminders. Just like our other Payment Reminders, e-mail reminders include a link to pay directly. Your debtors get this e-mail from your own domain name and completely in your brand’s look and feel. Thanks to the included audio functionality, recipients can listen to the e-mail in different languages.

Mobile reminders (SMS, Telegram)

Let your debtors receive an SMS on your behalf regarding their open bill together with a direct link to pay.

Interactive video reminders

Ensure your debtors will always be able to understand the message. Interactive video is the most simplified, personalized, and self-service option to inform and settle an unpaid bill. Sleek animation, simple language and clear subtitles guide the debtors towards the payment of the open bill. The viewers can pause or replay the video anytime and as often as they need. Read more in our whitepaper about self-service in credit management.

QR Code reminders

Generate personalized payment links and QR codes for your debtors and send them via your preferred channels, even on paper letters. Easy payments by scanning a QR code or just a click!

Digital Assistant

Take advantage of Collectmaxx’s fully automated call centre that can handle incoming calls and answer just about any question your customers may ask. The efficiencies gained from automating a call centre translate into higher productivity, improved customer satisfaction and significant cost reduction.

Let's make it happen!
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Address

Scheepmakerspassage 183
3011 VH Rotterdam
The Netherlands

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PCI Compliant

Address

Scheepmakerspassage 183
3011 VH Rotterdam
The Netherlands

Follow us

PCI Compliant

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