Claners.com trusts Protectmaxx to secure online payments

ROTTERDAM, 19 December 2022 – Claners.com, the leading online gaming retailer in Mexico, has chosen Alphacomm’s Protectmaxx anti-fraud solution to secure its online payments against fraudsters. 

Digital goods sales is risky business in Mexico

Mexico has long been dangerous ground for e-commerce activity. In the up-and-coming Latin American country, fraud is the second most prevalent form of crime. In 2019, Mexico topped the list for the number of reported online scams among Latin American countries, and in 2020, $386 million was lost as a result of online scams. When it comes to digital goods sales, the video game industry in Mexico is particularly vulnerable to attacks. 

Empowering the unbanked

For Claners.com, a platform offering access to over 4000 digital products, online payment fraud has been a long been a recurring issue with at times severe financial consequences. Through its massive online platform, Claners.com empowers unbanked gamers in Mexico by enabling them to take part in the digital gaming ecosystem. The company does so by providing over 50,000 points of sale throughout the country, as well as a vast and expanding range of online payment methods. However, as a pioneer in the Latin American gaming industry, Claners.com’s high visibility in the space has also made it a target for fraudsters. 

Claners.com selects Protectmaxx

Claners.com has chosen Alphacomm’s Protectmaxx anti-fraud solution to protect its platform against payment fraud. Protectmaxx works by selectively applying the most cost-efficient anti-fraud measures with surgical precision. The result is reduced friction at checkout, happier customers, and more profit. Claners.com also enjoys the 100% no chargeback guarantee Protectmaxx has become known for in the digital goods industry.  

Luis Sandi, CEO of Claners.com: “We selected Alphacomm as a dependable partner because of the company’s mission, the product’s capabilities and the tenacity of Alphacomm employees. The onboarding process, which included the transfer of historical information, was flawless and quick.”

Huub Sparnaay, CEO of Alphacomm: “We’re proud to play a part in helping Claners achieve its mission of providing digital entertainment to the unbanked in emerging markets. Alphacomm has continually strived to secure payments and boost profits by fighting online payment fraud in all its forms. Our partnership with Claners.com is further validation of our vision to eliminate online payment fraud, whether that’s in Europe, Asia, or the Americas.”

About Claners.com

With more than 10M processed and delivered transactions and an audience of +3.2M unique users, Claners.com is a major playerin the videogames industry for Emerging Markets. Claners.com is in the market to provide unbanked Gamers with access to the digital world, digitalizing their cash payments through +50k points across Mexico. Claners.com is owned and operated by Claners Corporation.

About Alphacomm

Alphacomm is the leading profit booster in Europe, offering SaaS and consultancy services trusted by market leaders. Alphacomm’s top products include Protectmaxx (fraud protection API), Collectmaxx (multichannel payment reminders suite) and Checkmaxx (complete end-to-end e-commerce solution). Alphacomm has a track record that spans decades and multiple geographies. Headquartered in the Netherlands, Alphacomm also has offices in London (UK), Kleve (DE) and Sibiu (RO).